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 Welcome to the MiSDU Minimize

Welcome to the Michigan State Disbursement Unit (MiSDU) Website.

Use this site for information about the MiSDU and how it will affect you by reading the "
Frequently Asked Questions" (FAQs). MiSDU is part of the total Child Support System for the State of Michigan.

Numbers to call for further information and key DHS contact persons can be found under General Information.

    
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 Announcements Minimize
CREDIT AND DEBIT CARD PAYMENTS - Friday, March 28, 2014
    
     Effective May 25, 2010, WEBSITE and IVR payments can be made with -
        
        .
American Express
        . MasterCard 
        . Discover
 
PAYMENT MAILING ADDRESS - Friday, March 28, 2014

     Employer Payments: MiSDU, PO Box 30350, Lansing, MI 48909-7850 
     Obligor Payments:    MiSDU, PO Box 30351, Lansing, MI 48909-7851
 
MULTIPLE DEDUCTIONS - Friday, March 28, 2014
If you DO NOT receive a "Payment ID Number”; if you see a “Systems Error” message; if you see a "DECLINED" message; if your session “times out,” or if you see an error message for any reasonplease DO NOT submit another payment. This may result in multiple deductions - which is a “PAYOR ERROR.” Your payment may not be refundable.
 
Please contact the MiSDU Outreach Department at 1-800-817-0805 option 1, M-F from 7:30-4:30 P. M. EST.
 
 
WEBSITE PAYMENT SETTLEMENT DATE - FRIENDLY REMINDER! - Friday, March 08, 2013
All payments made on the MiSDU Website will settle at midnight on the day of payment. Payment will debit from your account within 1 to 3 business days following the transaction. If your payment results in an NSF, or DECLINE, please DO NOT attempt to process another payment until you contact the MiSDU.


 
MiCase - Tuesday, May 19, 2009
ROUTINE WEBSITE MAINTENANCE - Friday, March 08, 2013

Routine maintenance will be conducted on the MiSDU Website on every Sunday morning between the hours of 3:00 AM and 7:00 AM. Users may experience intermittent access during that time.

We apologize for the inconvenience and appreciate your patience and understanding during maintenance. Please check back after 7:00 AMEST.

 
NEW HIRE REPORTING - Friday, March 08, 2013
Effective April 21, 2012, employers must submit new hire reports for employees who have been rehired and were previously employed but have been separated for 60 consecutive days.

Effective June 8, 2011, employers are now required to include an individual’s date of hire when submitting a new hire report. This requirement was enacted in Section 802 of the federal Claims Resolution Act of 2010 (CRA; Pub. L. No. 111-291).

For further information regarding new hire reporting, view the Michigan New Hires Operation Center’s Web site: www.mi-newhire.com or call 1-800-524-9846.

 
ELECTRONIC PAYMENTS FOR PAYEES - Friday, March 08, 2013
Electronic Disbursement of Child Support: Recipients must choose payment by DIRECT DEPOSIT or DEBIT CARD. Please click on the "Electronic Disbursement Information" tab at the top of the site for additional information. 
PAYMENT MAILING ADDRESS - Wednesday, May 08, 2013

Employer Payments: MiSDU, PO Box 30350, Lansing, MI 48909-7850
Obligor Payments: MiSDU, PO Box 30351, Lansing, MI 48909-7851 
WEBSITE ASSISTANCE - Friday, March 08, 2013
If you have questions or need assistance using the Website, please contact the MiSDU Outreach Department at 1-800-817-0805 or e-mail us at misduoutreach@michigan.gov. 
MISDU OUTREACH E-MAIL ADDRESS - Friday, March 08, 2013
The misduoutreach@michigan.gov e-mail is for employers or obligors with WEB PAYMENT questions ONLY. All other inquiries regarding cases must be directed to the IVR. For a list of County IVR numbers click on the “Friends of the Court Phone #’s” located under Starting Points on the top left corner of this home page. 
Phishing Alert: - Friday, March 08, 2013

NACHA - The Electronic Payments Association has received reports that individuals and/or companies have received a fraudulent e-mail that has the appearance of being sent from NACHA.

Phishing e-mails always appear to be sent from a legitimate organization and combines a threat or a request for information; for example, an account is set to close, a balance is due, or seeking missing information from an account. The e-mail may ask the recipient to supply confidential information that could be used to conduct fraud.

 
    
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